Support2019-11-13T15:18:56-01:00

Prana Support Services

If software production and delivery is important, supporting it and providing customer support services is critical. In fact, by utilizing support services, customers will be able to easily discuss their problems with the team and receive guidance. Focusing on customer needs, planning for effective response to identified needs, and ultimately satisfying Customers have been on the agenda since the beginning of Prana’s business. That is why there is a systematic organizational commitment to increasing customer satisfaction, which has been able to deliver excellent results through careful planning. The Prana team has been helping to provide the best and most expert support services. In order to provide these services to our dear customers in the best possible quality.
Bronze support Silver support Golden support
Fix possible problems
Send unlimited tickets
Installation of accessories
Phone support
Provide monthly back-up
Restore backup if needed
Offer suggestions for improving the site structure
Debug session (session time) 1 1 1
Early implementation of website optimization
New email definition 5 10 10
Change and send forgotten passwords
Bug fixes via remote software
Modifying customer-entered information (article) 10 15 20
Total price per month to (USD) 2 2 2

Contact our experts for more information about Prana’s website support services on Saturdays to Wednesdays.

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